UpSurge Care

Your Satisfaction, Our Priority

Here at UPSURGE, we understand that in the realm of E-Commerce, customer service and support reigns supreme. It’s not just a priority for us; it’s our commitment to ensuring the best possible experience for you. We’ve embarked on a continuous journey to redefine your shopping experience by offering reliable products that span across a myriad of niches with exceptional customer service and/or support.

Introducing UpSurge Care, offering an exclusive warranty for all products purchased with UPSURGE. This service guarantees that every customer not only receives top-quality products but, more importantly, receives comprehensive support for returns, refunds, and exchanges, should the need arise.

Upon making a purchase, you are automatically entitled to Upsurge Care.

Returns, Refunds, and Exchanges

Under the protection of UpSurge Care, we guarantee top-quality products with exceptional customer service and support. Should the need arise, we pledge to return, refund or exchange your product promptly.

Peace of Mind

If you receive a damaged or defective product, rest assured we’ve got you covered. We’ll cover the return shipping costs for such items or promptly send you a replacement at no additional cost. With UpSurge Care, you can shop with complete confidence knowing your purchase is fully protected.

Focused Support Team

We take pride in being responsive, attentive, and solution-oriented. Whether you have a query about our product offerings, require assistance, or simply want personalized recommendations, our team is here for you every step of the way.

Ongoing Support

In the event that more than 14 business days have passed since your return was approved, please do not hesitate and reach out to us at upsurgemails@gmail.com. Your satisfaction is paramount, and UpSurge Care is here to ensure you have an exceptional shopping experience with UPSURGE.

Learn more about our FAQ’s.

Always Room for Improvement

We’re committed to continuously improving UpSurge Care based on customer feedback and industry best practices. Your satisfaction is our priority, and we’re always looking for ways to better enhance your experience with UPSURGE.